REFUND POLICY

If you are not satisfied with the product you receive, we guarantee a full refund. As this relates to our service of non-certified plans, a clear distinction is made compared to the scope and expectations of certified or stamped plans which require site visits by surveyors or architects. As clearly stated in our description of services, the site plans we render are not certified, as we do not make site visits to your property.

Please be mindful that the nature of our services are bound by the data captured by our geographic data providers in conjunction with relevant county public records. Through your property address and these sources, we generate your site plan following a quality metrics process.

In the event that modifications to the site plan be required by your planning office, please give us the opportunity to make the necessary changes, free of charge.

Please note that revisions should fall within the capabilities afforded by the technology we depend on.